The secret to employee engagement?

As a leader, it is your responsibility to get to know your team members, on a personal level. In fact, I'd go as far as saying it should be written in your job description! 

 

Why? Well as well as helping them feel like team members and not just working assets, it will help you understand what makes them tick. Understanding what makes them tick will, of course, allow you to get the most out of them when it comes to work. Productive team.. Happy balance sheet.